Frequently Asked Questions
What is Caddipay?
Why should I use Caddipay?
What does Caddipay cost?
How do I link a debit or credit card to my Caddipay account?
Can I still collect reward points on my credit card?
Why is my order being declined?
Why can’t I use my Capital One credit card?
I was charged a cash advance fee, why was I charged?
Can I change my payment due date?
Can I pay less than the full installment amount?
I want my money back. Can I cancel a payment?
How do I request a refund?
How do I report an unauthorized transaction or account activity?
Where can I find my orders and payment information?
My available Caddipay funds are less than the amount of the purchase I want to make. Can I still use them?